FAQs

Our comprehensive FAQs to find answers to common queries about our dress codes, age restrictions, accessibility and more.

WHAT IS HUMBUG?

Humbug is a brand-new Christmas adventure, set in a never-before-seen venue, hidden under Waterloo station. After uncovering the secret entrance, travel down a magical tunnel of lights to discover a Christmas off the beaten path. Here you will meet Santa and the misfit locals of Humbug for a fun-filled festive adventure featuring live performances, games and plenty of Christmas shenanigans. After the show the festivities continue into the night with live music, DJs, and sing-alongs.

WHAT SHOULD I EXPECT TO HAPPEN?

We know immersive can be scary for some, but rest assured you can take part in the event as little or as much as you like! Grab a drink at the bar and simply let the magical story of Christmas unfold around you or get involved in the story and interact with the Humbug locals. You’ll have an incredible night either way.

WHERE CAN I BOOK TICKETS?

Ho Ho Ho, we’re glad you asked! The immersive Christmas dive bar has now closed. (Boo!) But fear not festive friends for Santa will be back and in need of your help.

Get on Santa's list to receive updates and to be the first to know when tickets will be on sale. Sign up here.

DO I NEED TO DRESS UP?

Not at all! Just come along in whatever you fancy, but anything Christmassy is obviously welcome!

IS THERE AN AGE RESTRICTION?

Due to the provision of alcohol and general nature of the experience, we strictly enforce an age limit of 18+. Admission will be subject to the approval of our delightful host, and Bar Manager, Rich.

He may want to see your ID and if we were you, we’d do what he says!

I HAVE A QUESTION ABOUT MY BOOKING?

If you have a question about a previous booking, please kindly contact the ticketing provider from whom your tickets were originally purchased from.

OR, get in touch with out ticketing team directly at ticketing@accesseverywhere.co.uk